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BEETRIP is the designer, publisher, and operator of a software solution allowing, in particular, the management of traveler quote requests, the creation and export of travel documents (quotes, programs, etc.), the tracking of client traveler files, and the storage of Data, hereinafter referred to as the “Software”. The Software is made available to the Client in accordance with the general terms and conditions of sale (hereinafter “GTC”) and the Data Processing Agreement (hereinafter “DPA”) provided below.
The following terms, when capitalized, shall have the meanings defined below:
“General Terms and Conditions of Sale” or “GTC” means these general terms and conditions of sale.
“Contract” means the offer presented by BEETRIP as accepted by the Client. These GTC as well as the DPA form an integral part of the Contract.
“DPA” refers to the BEETRIP Personal Data Processing Agreement, accessible online at the following address: https://beetrip.pro/wp-content/uploads/2026/02/BeeTrip-DPA-OK-1.pdf. This agreement defines the security and confidentiality conditions for the processing of Personal Data carried out by the Service Provider on behalf of the Client.
“Data” means information and/or files of any kind entered by the Client, Subsidiaries, and Users, whether protected by copyright or not, and liable to be stored and/or processed by the System within the framework of the Service. Data includes, in particular, any Personal Data and the result of the processing carried out by the Service Provider.
“Personal Data” means any information relating to an identified or identifiable individual. An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier or to one or more specific elements proper to their identity.
“Software” means a set of machine-readable or executable instructions necessary for the operation, exploitation, and/or control of the System for the purposes of providing the Service, as well as all related improvements, corrections, modifications, and extensions implemented on the System by the Service Provider under the Contract. The Software subject to the Contract is that presented in the Offer.
“Data Protection Law” means the Law of January 6, 1978, relating to information technology, files, and liberties, and Regulation (EU) 2016/679 of April 27, 2016 (GDPR).
“Maintenance” means all corrective and evolutionary services and actions that the Service Provider must perform spontaneously on the System to ensure the provision of a Service compliant with its Specifications and more generally to respect its obligations under the Contract.
“Feature” means a Software program responding to an identified need (e.g., tracking traveler quotes).
“Offer” means the contract proposal submitted by BEETRIP which, once accepted by the Client, constitutes the Contract.
“SaaS” or “Software as a Service” means that the Service is offered as a subscription and is accessible via the Internet by means of one or more secure Web interface(s) made available by the Service Provider. The operating infrastructure (server, hardware, network, data storage, monitoring and backup system, assistance, etc.) and the Software are provided and managed by the Service Provider.
“Service” means the service offered in SaaS mode by the Service Provider, allowing the use of the Software by the Client.
“Specifications” means the functional and technical characteristics to which each Version of the Service must respond, which are specified in the document attached in Annex 1.
“System” means all technical means defined by the Service Provider under its responsibility to allow the provision of the Service in accordance with the Specifications and, more generally, the requirements of the Contract.
“Third Party” means any natural or legal person not party to these GTC.
“Processing” or “To Process” means the performance of any operation or set of operations performed on Data, such as collection, recording, organization, storage, etc.
“Transfer” means the act of transferring Data or providing access to it from an EEA country to a country located outside the EEA.
“Users” means any natural person authorized by the Client to use the Service.
“Version(s)” means each successive version of the Service provided to the Client.
These GTC govern, with the conditions provided in the BEETRIP Offer accepted by the Client, the contractual relationship between the Parties. These GTC apply only to professionals, excluding consumers. In this capacity, the Client acknowledges having the status of a professional and the power to bind their company. These GTC supersede any prior document or agreement and prevail over any contrary provision from the Client.
The GTC and the DPA determine the conditions under which BEETRIP grants the Client a non-transferable, non-exclusive, and personal right to use the service. The GTC and the DPA are systematically sent or provided to each Client before subscription. Consequently, ticking the acceptance box for the GTC and the DPA implies the full and unreserved adherence of the Client to these GTC and the annexed DPA.
The Service Provider agrees to provide the Service “turnkey” 24/7, except for maintenance operations, eventual breakdowns, or force majeure.
Duration: The Contract takes effect upon activation for an initial firm period of one year. It renews automatically for successive 12-month periods unless terminated with two (2) months’ notice. Termination: In the event of non-performance by one Party of any of its obligations, the other Party may terminate the Contract after a formal notice remains unsuccessful for thirty (30) days.
Access is effective upon receipt of admin credentials. Credentials are personal and confidential. Users have two access levels: Administrator and Collaborator.
The Service Provider handles evolutionary and corrective Maintenance. Support is available Monday to Friday, 9 am to 6 pm CET, via email (info@beetrip.pro) or phone (+33619697579).
Subscription: The Client agrees to pay a monthly or annual fee defined during order validation. Payment Terms:
Annual Payment: Invoice issued at the beginning of the year, payable within 30 days.
Monthly Payment: Automatic SEPA debit on the 28th of each month. Late Payments: Penalties equal to the BCE rate plus 10 percentage points, plus a fixed recovery fee of €40.
The Service Provider is responsible for the direct execution of Services. Total liability is limited to one (1) time the amount (excl. tax) actually paid by the Client over the last six (6) months of execution.
Each Party agrees to keep the terms of the Contract and exchanged Data strictly confidential during the Contract and for five (5) years following its termination.
The Service Provider processes Personal Data on behalf of the Client as part of the Service provision (notably the management of traveler files and identity documents). The detailed conditions of this processing, including security measures (encryption, infrastructure logging) and the obligations of each Party, are governed by the DPA accessible at: https://beetrip.pro/wp-content/uploads/2026/02/BeeTrip-DPA-OK.pdf.
The Service Provider remains the sole owner of all intellectual property rights related to the Service. The Client is granted a strictly limited right of use.
Upon termination, the Service Provider agrees to return all Client Data in a standard readable format within 30 days. Within 10 business days following the final receipt, the Service Provider agrees to securely destroy Client Data.
The contractual documents are, in descending order of priority:
The Contract (The Offer) and its amendments,
The DPA,
These GTC,
The Annexes.
The contract is governed by French law. Any dispute not resolved amicably within 10 days shall be submitted to the competent jurisdiction within the jurisdiction of the Court of Appeal of Lyon.
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